Turn off Junk E-mail Filtering and Rules in Outlook Web Access
- Go to Outlook Web Access
- Make sure NOT to select the Light version.
- Enter your AG credentials and logon (Sign in).
- For more detailed logon steps, see How To Access Outlook Web Access.
- In the top right corner, click the Options drop down list and choose See All Options.
- On the left side, click the Block or Allow link.
- If not already selected, click the Don't move mail to my Junk E-mail folder radio button.
- At the bottom right of the OWA window, click Save.
- On the left side, click the Organize E-Mail link.
- Click the Inbox Rules button at top.
- If you don't have any rules listed you can go back to the Mail window by clicking the My Mail link in the upper right corner.
- If you see a rule called "X-Spam-Flag" rule, highlight it and click Delete (black X).
- Go back to the Mail window by clicking the My Mail link in the upper left corner.